Tips to review on Capterra and claim your vouchers

Created by Aishwarya RV, Modified on Tue, 20 Feb 2024 at 10:03 PM by Aishwarya RV

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Love Rocketlane? Wish to share feedback? Follow these steps, to submit your review on Capterra!

In this article



Crunch on time? Watch a quick video on "How to review Rocketlane on Capterra". 


Step by step instruction on how to leave a review: 

  • Select Log In on the top right corner > Continue with business email / Linkedin
  • You'd receive an activation email, click on the link "Verify your email" to redirect to Review page.




How about we start with introducing ourselves?

  • Start filling in the basic details about you and your organisation. 
  • Next section is about your experience working with the product, Rocketlane
  • Select Next, to move on to your Product experience rating on the scale of 1 - 5 starts, 5 being the Best.
  • Please ensure to select all the categories like Client onboarding, Professional Services Automation, Project Management, Onboarding, for the question "In what capacity do you use Rocketlane". Take a quick look at the video to know how.


 


Let's start with rating the features and experience:

  • Overall Quality : Refers to your satisfaction on Quality of the product, performance, user experience.
  • Features & Functionality : Refers to your satisfaction on features and functionalities, how it impacts your business and the process.
  • Customer Support : Your experience in this journey with our Product experts


Once this is rated between 1 - 5 starts, you'd be shown with rating based questions for the features within Rocketlane. 


You can then move on to optional questionnaire around the cost and license. You can skip those if you are not comfortable sharing it.


At the end of the page, you'd find an NPS rating "How likely is it that you would recommend Rocketlane to a friend or colleague?" to rate on the scale of 1 - 10, 10 being very likely.

 

Well, Next up is the review section, 


Where you can write an elaborate review about your experience overall about Rocketlane.

  • Add, Title your review
  • Talk to us about what you consider as pros / most liked about Rocketlane
  • Not just that, but we'd also love to hear what you think we can improve 


Hurray, you've now come to the end of the review. Hit Submit! 


You can collect your vouchers* once you fill this form with relevant details :) 


Make sure to include the screenshot of your review when submitting the form to claim your voucher. Below is a sample screenshot for your reference. 


Reach out to our team through care@rocketlane.com for any assistance on the gift coupons. We'll make sure it reaches you!



Note: Only published reviews before 1st March 24 will be rewarded complimentary Amazon vouchers.







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