Notifications help you stay updated about project-related activity. You can customize which notifications you receive for your user account and choose how you receive them.
Notification preferences are available for features such as tasks, messages, documents, forms, project updates, timesheets, and project dates.
You can also configure reminders for upcoming task start dates and due dates.
Accessing notification settings
You can access Notification Settings in two ways.
From Notifications
- Click the bell icon in the left navigation bar.
- Click the Configure icon from the Notifications view.
From Settings
- Go to Settings from the left navigation bar.
- Click Notifications.
The Notification Settings page lets you customize your notification preferences.
Notification types
Depending on the notification, you can receive updates through email, in-app notifications, or Slack.
NoteTo clear all notifications, click Clear All in the Notifications pane. To restore cleared notifications, open Cleared Notifications and click Restore.
Feature-based notification settings
Notification settings are grouped by feature. You can enable or disable the available notification channels based on the updates you want to receive.
The following tables show the available notifications and their default settings.
Note✅ indicates a notification that is enabled by default. ☑️ indicates a notification that cannot be unsubscribed from.
Messages
| Notification | Email | In-app | Slack |
|---|
| New messages in tasks or documents that I follow | | ✅ | |
| Messages mentioning me | ✅ | ☑️ | ☑️ |
| Message reactions | ✅ | ✅ | ✅ |
| Someone replies to my messages | ✅ | ☑️ | ☑️ |
Tasks
| Notification | Email | In-app | Slack |
|---|
| New tasks created |
| Notify me and follow all tasks created in the projects that I'm a part of | | ✅ | |
| Notify me when new tasks are created in the projects that I'm a part of | | ✅ | |
| Do not notify | | | |
| Status changed | ✅ | ✅ | |
| Task is assigned to me | ✅ | ☑️ | ☑️ |
| I'm mentioned in a task | ✅ | ☑️ | ☑️ |
| Assignee changed | | ✅ | |
| Dependency changes | | ✅ | |
| Priority changed | | ✅ | |
| Task estimates changed | | ✅ | |
| Attachment is added to the task | | ✅ | ☑️ |
| Task name or description changed | | ✅ | |
| Custom field changed | | ✅ | |
| Notification | Email | In-app | Slack |
|---|
| New form response or updates | ✅ | ✅ | ☑️ |
Documents
| Notification | Email | In-app | Slack |
|---|
| New document is created |
| Notify me and follow all documents created in projects that I'm a part of | ✅ | ✅ | |
| Notify me when new documents are created in projects that I'm a part of | ✅ | ✅ | ☑️ |
| Do not notify | ✅ | ✅ | ✅ |
| I'm mentioned in a document | ✅ | ☑️ | ☑️ |
Phases
| Notification | Email | In-app | Slack |
|---|
| Notify me when a phase is added or deleted and when its status changes | ✅ | ✅ | ☑️ |
| Phase start date or due date is changed | ✅ | ✅ | ✅ |
Projects
| Notification | Email | In-app | Slack |
|---|
| Project status is changed | ✅ | ☑️ | ✅ |
| Project start date or due date is changed | ✅ | ✅ | ✅ |
Project updates
| Notification | Email | In-app | Slack |
|---|
| Project update is published | ☑️ | ✅ | ✅ |
Timesheets
Timesheet notifications keep submitters informed about reminders and approval outcomes, while notifying approvers when a timesheet requires review.
Email and in-app notifications are enabled by default. You can turn off individual notifications that you do not want to receive.
Timesheet submission notifications
These notifications are sent to the person submitting the timesheet.
| Notification | When it is sent | Email | In-app |
|---|
| Timesheet submission reminder | Before the timesheet due date | ✅ | ✅ |
| Timesheet overdue reminder | After the due date if the timesheet has not been submitted | ✅ | ✅ |
| Timesheet approved | When an approver approves the timesheet | ✅ | ✅ |
| Timesheet rejected | When an approver rejects the timesheet | ✅ | ✅ |
Timesheet approval notifications
These notifications are sent to timesheet approvers.
| Notification | When it is sent | Email | In-app |
|---|
| Timesheet approval requested | When a timesheet is submitted for the approver's review | ✅ | ✅ |
NoteThe due date and timing of submission and overdue reminders are configured separately by an admin under Settings > Time Tracking. Your notification preferences determine whether you receive those reminders but do not change when they are scheduled.
NoteTurning off a timesheet notification affects only your own notification preferences. It does not change the timesheet submission or approval workflow for other users.
Dates
| Notification | Email | In-app | Slack |
|---|
| Start date changes |
| Tasks I'm assigned to | ✅ | ✅ | ☑️ |
| All tasks on projects I'm a part of | ✅ | ✅ | |
| Due date changes |
| Tasks I'm assigned to | ✅ | ✅ | ☑️ |
| All tasks on projects I'm a part of | ✅ | ✅ | |
| Due date overdue |
| Tasks I'm assigned to | ✅ | ✅ | ☑️ |
| All tasks on projects I'm a part of | ✅ | ✅ | |
Reminders
Reminders let you choose how far in advance you want to be notified about a task's start date or due date.
Available reminder timings include:
- Same day
- 1 day before
- 2 days before
- 3 days before
- 1 week before
| Notification | Email | In-app | Slack |
|---|
| Start date |
| Tasks I'm assigned to | | ✅ | |
| All tasks on projects I'm a part of | | ✅ | |
| Due date |
| Tasks I'm assigned to | ✅ | ✅ | |
| All tasks on projects I'm a part of | ✅ | ✅ | |