In the Rocketlane Customer Portal, the Notifications tab mentions recent updates from the project for tasks that have been assigned to you and your team
Notifications: New tab
The New tab on the Notifications page lists all the latest notifications that are grouped according to the filter chosen.
- All
Fetches notifications from each task that are ordered according to date of occurrence, latest first. - Tasks I am assigned to
Displays the tasks you are assigned to and the latest updates from that task under it. - Mentions
Updates on the tasks in the project you are a part of. - Assigned to the team
Displays the tasks that have been assigned to your team members and you. - Clear notifications button
This button allows you to clear the updates from a specific task.
Notifications: Cleared tab
Once you clear notifications for a task from the New tab, the task notifications get added to the Cleared tab.
Notifications Settings
Clicking on the Settings icon from the Notifications page takes you to the Notification Settings page.
From the Notifications Settings page, you can choose to be notified either on the Rocketlane app, email and/ or Slack.
Feature Based Notification Settings
You can set which notification you wish to see not chose to turn off certain notifications you don't want to see.
Here is a list of feature notifications and their default settings are metioned in the table that follows.
Note: Here, ✅ are the default checked boxes and ☑️ are the ones you cannot unsubscribe from.
Messages
Notifications | In-app | Slack | |
New messages in the tasks or documents that I follow | ✅ | ||
Messages mentioning me | ✅ | ☑️ | ☑️ |
Messages reactions | ✅ | ||
Someone replies to my messages | ✅ | ☑️ | ☑️ |
Tasks
Notifications | In-app | Slack | |
New tasks created | |||
Notify me and follow all tasks created in the projects that I'm a part of | ✅ | ||
Notify me when new tasks are created in the projects that I'm a part of | ✅ | ||
Do not notify | |||
Status changed | ✅ | ✅ | |
Task is assigned to me | ✅ | ☑️ | ☑️ |
I'm mentioned in a task | ✅ | ☑️ | ☑️ |
Assignee changed | ✅ | ||
Dependency changes | ✅ | ||
Priority changed | ✅ | ||
Task estimates changed | ✅ | ||
Attachment is added to the task | ✅ | ☑️ | |
Task name or description changed | ✅ | ||
Custom field changed | ✅ |
Forms
Notifications | In-app | Slack | |
New form response or updations | ✅ | ✅ | ☑️ |
Documents
Notifications | In-app | Slack | |
New document is created | |||
Notify me and follow all tasks created in the projects that I'm a part of | ✅ | ✅ | |
Notify me when new tasks are created in the projects that I'm a part of | ✅ | ✅ | ☑️ |
Do not notify | |||
I'm mentioned in a document | ✅ | ☑️ | ☑️ |
Dates
Notifications | In-app | Slack | |
Start date changes | |||
Tasks I'm assigned on | ✅ | ✅ | ☑️ |
All tasks on projects I'm a part of | ✅ | ✅ | |
Due date changes | |||
Tasks I'm assigned on | ✅ | ✅ | ☑️ |
All tasks on projects I'm a part of | ✅ | ✅ | |
Due date overdue | |||
Tasks I'm assigned on | ✅ | ✅ | ☑️ |
All tasks on projects I'm a part of | ✅ | ✅ |
Reminders
Reminders let you choose how many days before the due date do you wish to be reminded. Choose to be reminded from the timeline options as follows:
- Same day
- 1 day before
- 2 days before
- 3 days before
- 1 week before
Notifications | In-app | Slack | |
Start Date | |||
Tasks I'm assigned on | ✅ | ||
All tasks on projects I'm a part of | ✅ | ||
Due Date | |||
Tasks I'm assigned on | ✅ | ✅ | |
All tasks on projects I'm a part of | ✅ | ✅ |
Hey! Here's hoping that this support document was useful. You can write to us at care@rocketlane.com in case of any queries.